An enterprise AI gateway should create one enforceable boundary for model access, data policy, routing, reliability, audit, and spend. Evaluate published controls and contractual evidence, not a long model list or an architecture diagram alone.
The INFRO view: INFRO positions the gateway as an enterprise control plane and publishes the evidence a buyer should inspect before contact.
Identity and access
Require organization and project boundaries, role-based access, scoped keys, rotation, revocation, environment separation, and model allowlists. Human console access and machine API access should have distinct controls.
Ask how emergency access works and how every privileged action is recorded. A policy is incomplete if operators can bypass it without an audit trail.
Data path and retention
Map every processor that can receive prompts, outputs, logs, or media. Confirm retention defaults, deletion, encryption, region, incident notification, subprocessor changes, and whether payload logging can be disabled.
Procurement evidence should include a DPA, subprocessor list, security posture, and honest statement of current certifications. A roadmap item is not a present control.
Reliability and operations
Inspect route health, retry and failover policy, circuit behavior, idempotency, incident communication, request tracing, and export. Test a provider failure in a controlled environment before trusting a slide about resilience.
Define which cross-model substitutions are permitted. Availability does not justify an unevaluated semantic downgrade.
Financial governance
Require allocation by organization, project, key, model, and workload; alerts and hard ceilings; model access policy; current prices; and exportable usage. The ledger should reconcile to the bill at the request level.
Review pricing changes and dispute procedures. Model rates move quickly, and ambiguous pass-through pricing creates operational friction.
Where INFRO fits
INFRO documents its security posture, DPA, subprocessors, enterprise model, and acceptable use policy. The platform combines model access, routing, request traces, roles, model policy, and spend controls on one account.
INFRO is in private early access and does not claim certifications it has not earned. If a certification is a hard procurement gate, raise it immediately; an honest no is more useful than a roadmap presented as current compliance.
Frequently asked questions
What is the main purpose of an enterprise AI gateway?
To create one enforceable and observable boundary between enterprise applications and multiple model providers.
What procurement documents does INFRO publish?
INFRO links its security posture, DPA, subprocessor list, acceptable use policy, privacy policy, and related legal documents from the public site.
Is INFRO certified?
INFRO's published FAQ states that it does not imply certifications it has not yet earned. Buyers should assess the current published controls and state hard certification requirements upfront.
